Privacy Policy

Welcome to Carbontales! This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or engage with our services. Your privacy is important to us, and we are committed to safeguarding your information.

1. Information We Collect

We may collect various types of information from you, including:

1.1 Personal Information: This may include your name, email address, postal address, phone number, and other similar information when you create an account, place an order, or communicate with us.

1.2 Payment Information: When you make a purchase, we collect payment information, such as credit card details or other payment method details.

1.3 Browsing Information: We may automatically collect certain information about your visit to our website, such as your IP address, browser type, operating system, and browsing behavior. This information helps us improve our website and enhance your experience.

1.4 Cookies: We use cookies and similar technologies to track your browsing behavior, preferences, and interactions with our website. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We may use your information for various purposes, including:

2.1 Order Fulfillment: To process and fulfill your orders, including shipping and customer service.

2.2 Communication: To send you order confirmations, updates, and respond to your inquiries.

2.3 Marketing: With your consent, we may send you promotional materials about our products, services, and special offers.

2.4 Improvement: To analyze and improve our website, services, and user experience.

2.5 Legal Obligations: To comply with legal requirements and protect our rights, privacy, safety, or property.

3. Disclosure of Information

We may share your information with:

3.1 Service Providers: We may engage third-party service providers to assist with various functions, such as payment processing, shipping, and marketing.

3.2 Legal Compliance: We may share information to comply with applicable laws, regulations, legal processes, or government requests.

3.3 Business Transfers: In the event of a merger, acquisition, or sale of our business assets, your information may be transferred as part of the transaction.

4. Your Choices

You have certain rights regarding your personal information:

4.1 Access and Correction: You can access and update your personal information in your account settings.

4.2 Marketing Communications: You can opt out of receiving marketing communications by following the instructions in our emails or contacting us directly.

5. Security

We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

6. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect or store information from children under 13 without parental consent.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The updated policy will be posted on our website.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at [contact information].

By using our website and services, you agree to the terms outlined in this Privacy Policy.